Are Network Connectivity Problems a Thing of the Past?

Every year, networks become more reliable. New standards promise interoperability, new devices simplify configuration and advanced monitoring solutions offer to detect problems before users are impacted. IT departments are entering an era where problems will be a thing of the past.

Or are they? A research study of over 300 network professionals in large- and medium-size organizations found that:

  • Network professionals spend about 25 percent of their time handling escalations instead of working on key IT projects
  • 48 percent of all organizations average longer than half a day to close trouble tickets
  • 46 percent of all organizations are under pressure to reduce the time it takes to close trouble tickets

Read the Full article over at NETSCOUT