Are Network Connectivity Problems a Thing of the Past?

Every year, networks become more reliable. New standards promise interoperability, new devices simplify configuration and advanced monitoring solutions offer to detect problems before users are impacted. IT departments are entering an era where problems will be a thing of the past.

Or are they? A research study of over 300 network professionals in large- and medium-size organizations found that:

  • Network professionals spend about 25 percent of their time handling escalations instead of working on key IT projects
  • 48 percent of all organizations average longer than half a day to close trouble tickets
  • 46 percent of all organizations are under pressure to reduce the time it takes to close trouble tickets

Read the Full article over at NETSCOUT

About PlexNet

PlexNet is a dynamic company providing technical services and solutions to the Australian ICT marketplace.

The company’s founders have over 36 years of combined technical and sales experience. This ensures PlexNet is more than able to meet the needs of its current and prospective clients.

Over the last 15 years we have worked closely with many vendors and technology solutions and this experience defines what PlexNet is today. The demands of the IT and data communications industry across the Australian and global marketplace are constantly changing and we are fully cognisant of these changes and welcome the challenges they present

With major global partners such as NETSCOUT and Spirent Communications, and well supported by a number of other partners, PlexNet has an unparalleled solution and skill set.

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